Privacy Policy
Last Updated: 6 August 2026
At Milsome Project Group ("we", "our", "us"), we are committed to protecting your privacy and handling your personal information responsibly in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website or contact us.
Information We Collect
We may collect personal information including:
- Your name
- Email address
- Phone number
- Company name
- Project or enquiry details
- Any information you voluntarily provide through our contact forms, email or telephone conversations
We may also automatically collect certain non-personal information such as:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on our website
- Referring website
This information helps us improve our website and services.
How We Collect Information
We collect information when you:
- Complete a contact form
- Contact us by phone or email
- Request a quotation
- Submit an enquiry
- Browse our website
We may also collect technical information through cookies and website analytics.
How We Use Your Information
Your information may be used to:
- Respond to enquiries
- Provide quotations
- Deliver our services
- Improve our website
- Communicate regarding projects or services
- Maintain internal business records
- Comply with legal obligations
We will only use your personal information for purposes that are reasonably necessary for our business operations.
Cookies
Our website may use cookies to improve your browsing experience.
Cookies help us understand how visitors use our website so we can improve functionality and performance. You can disable cookies through your web browser settings, although some features of the website may not function correctly.
Third-Party Services
We may use trusted third-party providers to operate our website and business, including services such as:
- Website hosting
- Website analytics
- Spam protection
- Email services
- Form processing
These providers may have access to personal information only where necessary to perform their services on our behalf.
Disclosure of Information
We do not sell, rent or trade your personal information.
We may disclose personal information:
- To contractors or service providers assisting us in delivering our services
- Where required by Australian law
- To protect our legal rights
Data Security
We take reasonable steps to protect your personal information against misuse, interference, loss, unauthorised access, modification or disclosure.
While we implement appropriate security measures, no method of internet transmission or electronic storage is completely secure.
Access and Correction
You may request access to the personal information we hold about you or request corrections if the information is inaccurate.
Please contact us using the details below.
External Links
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party websites.
Changes to This Policy
We may update this Privacy Policy from time to time.
Any updates will be published on this page together with the revised date.
Contact Us
If you have any questions about this Privacy Policy, wish to access or correct your personal information, or have concerns about how your information is handled, please contact us:
Milsome Project Group
Phone:
We will respond to your enquiry as soon as we can.
